What is the free shipping policy at Ferryhopper?
You can get free standard shipping on orders over $50 at Ferryhopper, but it's only for those in the continental United States, excluding Alaska and Hawaii. To use it, just pick standard shipping at checkout. Your order usually arrives in 5 to 7 business days, depending on where you are. Enjoy shopping with this convenient perk!
How to get Ferryhopper student discount?
Ferryhopper supports student discounts offered by partner ferry companies for passengers enrolled in higher education institutions. During booking, travelers can select the student fare option where available. A valid student card must be presented before boarding. Some ferry operators also accept the ISIC international student card for eligible routes and dates. Note that student discounts may not apply to all seat types (for example, Seajets excludes business and VIP class) or all destinations.
Does Ferryhopper have coupons for senior?
Most ferry companies available on Ferryhopper offer discounted fares for passengers aged 60 and over. Seniors can select the appropriate fare category during the booking process. These discounts generally apply to economy and deck seats rather than VIP or cabin classes. The exact discount percentage varies by operator and route, so travelers should check the available fare options at the time of booking to see the reduced senior price.
Can i get a discount if i use the Ferryhopper app?
The Ferryhopper app, available on iOS and Android, provides features that make booking faster and easier rather than a direct price reduction. App users can save personal details, frequent co-traveler profiles, vehicle information, and payment card data to speed up future bookings. The app also enables real-time ferry tracking, online check-in for supported operators, trip sharing, and schedule change alerts. With over 4 million downloads and a top-rated status, the app is the recommended tool for managing ferry journeys across the Mediterranean.
Ferryhopper offers reward discount
Through Ferryhopper, passengers can apply loyalty cards from supported ferry operators to earn and redeem rewards on their bookings. The Seasmiles program rewards members with points on all ticket types and onboard food and beverage purchases, redeemable for discounts on future trips. Sea Club by Seajets additionally enters members into monthly prize draws. Golden Miles by Golden Star Ferries lets members collect miles and access partner network benefits. Loyalty card discounts cannot be combined with other promotional offers.
Does Ferryhopper offer discounts for children?
Ferryhopper supports age-based discounts for infants and children across partner ferry companies. Infants for whom a zero-value ticket is issued typically travel on an adult's lap with no assigned seat. Children generally receive a 25%–50% discount on the standard ticket price, depending on the operator. Discounts usually apply to economy class only, not VIP or cabin fares. An adult ticket must be added first before selecting the infant or child fare during booking.
What's Ferryhopper Return Policy?
Ferryhopper allows ticket cancellations through the "My trips/My booking" section online or via the app. Cancellations must be submitted within the timeframe set by the ferry operator. A €6 cancellation fee per booking applies, unless passengers have purchased the FlexiCancel or Support Plus add-on service. If paper tickets have already been collected, they must be physically returned to Ferryhopper's Athens office or a local travel agency before a refund can be processed.
What's Ferryhopper Membership Program?
Ferryhopper supports loyalty card programs from major Mediterranean ferry operators, including Blue Star Ferries, Seajets, Minoan Lines, ANEK Lines, Golden Star Ferries, Superfast Ferries, Dodekanisos Seaways, Fast Ferries, and others.
The most widely used program is Seasmiles (Blue Star, ANEK, Hellenic Seaways, Superfast), which awards points on passenger and vehicle tickets plus onboard purchases. Seajets offers Sea Club with monthly prize draws, and Golden Star Ferries provides Golden Miles for miles accumulation and partner discounts.
Loyalty card numbers must be entered during booking and cannot be added afterward.
Ferryhopper free exchange
Ferryhopper offers online trip modification for most ferry companies, accessible through the "My trips/My booking" section on the website or app. Passengers can change trip dates, times, seat types, and vehicle sizes. A modification fee applies per request for standard bookings. Passengers who add the Flexi or Flexi Plus service to their booking have their first change per trip waived. The Flexi Plus service also allows rebooking with a different ferry company entirely, which is not possible on a standard ticket.
Payment Methods at Ferryhopper
Ferryhopper accepts the following payment methods:
- Visa
- Mastercard
- Maestro
- Visa Electron
- American Express (US and Canada customers only)
- Apple Pay
- Google Pay
- Klarna (appears at checkout depending on eligibility)
- PayPal (appears at checkout depending on eligibility)
Diners Club and Discover cards are not accepted. Base prices are in euros, but travelers can select their preferred currency at checkout.
Ferryhopper Refund Policy
Once a cancellation is confirmed, Ferryhopper issues the refund to the original payment method used at checkout. Refunds are typically processed within 2–7 business days, depending on the passenger's bank. The final refund amount is determined by each ferry operator's policy — for example, most Greek companies allow a full refund up to 7–14 days before departure, while Italian companies typically offer a 90% refund up to 30 days prior. Ferryhopper deducts a €6 cancellation fee unless FlexiCancel or Support Plus was purchased.
Ferryhopper Guarantee Policy
Ferryhopper's FlexiCancel add-on provides a guaranteed 80% refund on the ticket value if travelers cancel for any reason up to 24 hours before departure. Cancellations made even earlier (typically 14–30 days before) may qualify for a refund of up to 100% of the ticket value. The standard €6 cancellation fee is also waived with FlexiCancel. Additionally, the Flexi service is included, covering the first trip change per leg with no Ferryhopper service fee. FlexiCancel must be selected at checkout and is non-refundable.
Saving Tips at Ferryhopper
Travelers can save money on Ferryhopper through several confirmed programs:
- Age discounts: infants, children (25–50% off), youth under 26, and seniors 60+ all qualify for reduced fares on most routes
- Student fares: select the student fare at booking and present a valid student card; ISIC cards accepted by some operators
- Loyalty cards: use Seasmiles, Sea Club, or Golden Miles cards at checkout to earn points or miles redeemable for future discounts
- Special offers: Ferryhopper's "Ferry offers" page regularly lists operator-sponsored deals of 15–40% off on specific routes
- FlexiCancel: purchasing this add-on at checkout guarantees an 80% refund and waives the standard €6 cancellation fee, reducing financial risk on bookings